Skip to contentRelayRow vs Front
A Front alternative built for many domains and any AI model
Front is a customer operations platform priced per seat, with AI sold as add-ons. RelayRow is a Front alternative for email-first teams that run many domains: mail arrives directly for every domain, seats are included in the workspace price, and the AI runs on the model you choose at real token cost.
Updated
RelayRow vs Front at a glance
| RelayRow | Front | |
|---|---|---|
| Pricing model | Free during early access; paid plans per workspace, seats included | Per seat — Starter $25 (up to 10 seats), Professional $65, Enterprise $105 per seat a month, billed yearly |
| How mail gets in | Directly by MX record and webhook; every domain can be a catch-all | Connects your existing email accounts and channels |
| Channels | Email (plus Slack and webhook hand-offs) | Email, chat or SMS on Starter; omnichannel incl. SMS, WhatsApp and social on Professional and up |
| AI models | 10 providers plus the OpenRouter catalogue, chosen per feature with fallback | Front’s built-in AI (Copilot, Autopilot, Smart QA) |
| AI pricing | Monthly AI credits included; metered at real token cost | Copilot $20 per seat a month as an add-on (included in Enterprise); Autopilot from $0.05 per conversation |
| List price for a 25-person team | Free during early access (seats included per workspace) | $1,625 a month (Professional, 25 × $65; Starter stops at 10 seats) |
Front details are from its public pricing page as of October 2026; check the source for current terms. Sources: Front pricing
Choose RelayRow if…
- Your email is spread over many domains and you want every address on them in one inbox, without mailbox accounts per address.
- You want seats included in a workspace price instead of paying for every person.
- You want to choose the AI model for each job — and see what every call cost.
- You want AI replies that stay drafts until a mailbox has earned Auto mode.
Front may suit you better if…
- You need SMS, WhatsApp and social channels in the same inbox as email.
- You rely on a large marketplace of native integrations and advanced analytics.
- You need enterprise QA and CSAT tooling out of the box.
RelayRow vs Front: questions
Is RelayRow cheaper than Front?
RelayRow is free during early access, and its paid plans will be priced per workspace with seats included, while Front lists $25–$105 per seat a month plus AI add-ons (October 2026).
Can RelayRow replace Front for email?
For email across one or many domains, yes: shared mailboxes, assignment, labels, AI triage, AI replies and automations. If you need SMS, WhatsApp or social channels in the same tool, Front covers more channels.
Do I need to move my mailboxes?
No mailbox accounts are needed. You point a domain or subdomain’s MX record at Resend and connect the webhook; every address on it then arrives in RelayRow.
Other comparisons
- Missive alternativeComparing Missive alternatives? RelayRow receives mail for all your domains directly, includes seats in the plan and routes AI across 10+ providers.
- Hiver alternativeA Hiver alternative for email-first teams on many domains: catch-all inboxes, AI triage and replies on the model you choose, and seats included.
- Help Scout alternativeA Help Scout alternative for email-first teams on many domains: catch-all inboxes, AI triage and replies on any model, and seats included per workspace.
🚀 Ready when you are
Run every inbox from one place.
Connect your first domain in minutes — no mail server, no IMAP, no glue code. AI and automations included.